Q. Can I open a futures trading account online?

A.No, the company does not accept online account opening applications.

Q. Do I have to come to open an account?

A. Yes. The account opening documents must be signed by the client himself under the witness of the company's staff or broker or the designated witness. If the customer can't come to the company, please call our customer service hotline 4001895538 to make an appointment. The company will make appropriate arrangements for the customer.

Q. Can non-Hong Kong residents open an account with the company?

A. Yes, if you want to open a securities/futures account with our company, you can call our customer service hotline 4001895538 for account opening procedures.

Q.What documents do I need to provide when I open an account?

A. You must provide a copy of your Hong Kong identity card or passport and proof of address for the last three months, such as water charges, electricity bills or bank statements with your name printed on it. Non-Hong Kong residents must also provide proof of identity and passport (or valid travel document) of their place of residence.

Q. In general, how long does it take to open a securities/futures account?

A. When we receive your signed account opening application form and the required documents, it will take approximately 2 to 3 business days for you to open an account. After opening an account, we will send you an email confirmation (or by post) an account opening confirmation.

Q. Can I open a futures trading account online?

A. No, the company does not accept online account opening applications.

Q.Do I have to come to open an account?

A.Yes. The account opening documents must be signed by the client himself under the witness of the company's staff or broker or the designated witness. If the customer can't come to the company, please call our customer service hotline 4001895538 to make an appointment. The company will make appropriate arrangements for the customer.

Q.Can non-Hong Kong residents open an account with the company?

A. Yes, if you want to open a securities/futures account with our company, you can call our customer service hotline 4001895538 for account opening procedures.

Q.What documents do I need to provide when I open an account?

A.You must provide a copy of your Hong Kong identity card or passport and proof of address for the last three months, such as water charges, electricity bills or bank statements with your name printed on it. Non-Hong Kong residents must also provide proof of identity and passport (or valid travel document) of their place of residence.

Q.In general, how long does it take to open a securities/futures account?

A. When we receive your signed account opening application form and the required documents, it will take approximately 2 to 3 business days for you to open an account. After opening an account, we will send you an email confirmation (or by post) an account opening confirmation.

Q. How to charge?

A. We will charge a certain commission for each future transaction. For details, please refer to the commission fee schedule.

Q. What is the margin ratio?

A. See Margin Form.

Q.What is the speed of withdrawal?

A. If the withdrawal procedure is completed before 12:00 am on the normal working day, and the company confirms that the information is correct, the company will accept it immediately. If it is processed after 12 o'clock, it will be processed the next day.

Q.What is the minimum deposit?

A.There is no need to deposit money when opening an account. Customers can deposit money after the account is opened. The company does not set a minimum deposit.

Q. How do I view the trading hours of different trading products and download trading software?

A. （1）Please refer to the trading schedule for each market product in the Customer Guide location on the website.
        （2）Download trading software Customers can download trading software through the website。

Q. Is the cash balance in my Zhongtai Securities account available for trading in HSI futures and foreign futures?

A. The cash balance of the customer in the Zhongtai Securities account must first be transferred to the foreign futures account before the foreign futures contract can be bought and sold, but must be notified before 4:15 pm on the same day.

Q.Can I open a futures trading account online?

A. No, the company does not accept online account opening applications.

Q. Do I have to come to open an account?

A. Yes. The account opening documents must be signed by the client himself under the witness of the company's staff or broker or the designated witness. If the customer can't come to the company, please call our customer service hotline 4001895538 to make an appointment. The company will make appropriate arrangements for the customer.

Q. Can non-Hong Kong residents open an account with the company?

A.Yes, if you want to open a securities/futures account with our company, you can call our customer service hotline 4001895538 for account opening procedures.

Q.What documents do I need to provide when I open an account?

A.You must provide a copy of your Hong Kong identity card or passport and proof of address for the last three months, such as water charges, electricity bills or bank statements with your name printed on it. Non-Hong Kong residents must also provide proof of identity and passport (or valid travel document) of their place of residence.

Q.In general, how long does it take to open a securities/futures account?

A.When we receive your signed account opening application form and the required documents, it will take approximately 2 to 3 business days for you to open an account. After opening an account, we will send you an email confirmation (or by post) to your account.